Our Capabilities
At Dee Set, we’re an expert field marketing team, offering numerous solutions for brands and retailers within the retail sphere. We use our cutting-edge technology to ensure that every client who works with us reaches the very top of their game.
Let’s take a look…
Over the years, we’ve worked hard to develop our eCommerce strategy, ensuring that it has longevity and that our processes are scalable. To meet the growing demands of the sector, we now have the capacity to fulfil up to 10,000 unique orders per week. We have the potential of expanding our order fulfilment capabilities even further to help support your business through peak periods and seasonal/promotional events. Our system is designed to handle high order volumes with efficiency and accuracy, ensuring timely deliveries and customer satisfaction.
We expertly utilise two sophisticated software systems that seamlessly integrate with your brand website(s). This integration allows us to take over the process the moment the consumer places their order. You can take a well-deserved break and let our systems manage everything from order confirmation through to improving product availability and maintaining your inventory. Say goodbye to errors and delays and hello to prompt and accurate orders.
Here at Dee Set, we understand that every brand has its own unique requirements. That's why we offer our personalised dedicated warehouse picking and packing systems tailored to your brand. No one knows your product as well as you do, which is why this system ensures that your products are handled with the care and efficiency they deserve. So, whether your products need special handling instructions, customised packaging, or specific labelling needs – we’ve got you covered.
Our highly skilled eCommerce and warehouse support team are key to our operational success. With over 20+ colleagues on board, we can provide extensive support to ensure the fulfilment process is smooth and efficient. Rest assured, our team can handle a wide range of tasks, from order processing and inventory management to customer inquiries and returns. We take customer satisfaction seriously and will ensure that you maintain a high level of service standards, whilst solving any issues as soon as they’re detected.
We work with multiple couriers, which means that you have the option to choose the best delivery service for your customers. Our extensive network of couriers allows us to offer a variety of shipping options, including standard and same-day delivery, catering to diverse customer preferences and requirements.
The purpose of packaging is greater than just protecting the product. It can also be a powerful marketing tool that plays a crucial role in elevating the customer experience and your brand perception.
If you’re looking to create memorable experiences for your customers, we offer a comprehensive packaging setup that includes both generic packaging options and your own branded packaging.
We work closely with Amazon and eBay, enabling us to manage and fulfil orders on these third-party sites. This integration not only extends your reach, but it also simplifies the process of managing multi-channel sales. Our team is experienced in handling the specific requirements of these platforms, ensuring compliance and optimising your presence to maximise sales opportunities.
At Dee Set, we’re proud to state that we offer a wide range of end-to-end services and technological products for our clients, using the power of actionable data to take your brand to success in no time.
Let’s see how it’s done…
We handle the entire order processing workflow, from order placement to fulfilment. This includes:
To ensure your stock levels stay optimal at all times, we monitor inventory levels in real-time and will replenish stock as needed to prevent stock shortages and delays. This approach will help you to reduce excess stock and cut down on storage costs.
Our warehouse is equipped with state-of-the-art facilities to ensure the safety of your goods. We offer a range of storage solutions to accommodate different types of products, from small items to bulk goods. Our warehousing services include climate control, security monitoring, and efficient space utilisation to maximise our storage capacity.
Our systematic workflow is boosted by technology to ensure accurate order fulfilment and timely delivery to customers. Our pick and pack process has been optimised for both speed and accuracy, ensuring that each order is correctly picked, securely packed, and shipped out promptly to meet delivery expectations.
Thanks to Dee Set, the once complicated return system is now a thing of the past. We’ve optimised our returns system to ensure customer satisfaction while minimising costs for your business. Our returns management system includes easy return processing, inspection of returned items, restocking, and handling refunds or exchanges.
Our dedicated customer support team is available to assist customers with any inquiries or issues. From order status updates to return requests and product information, the team is on hand to handle a wide range of queries. By providing responsive and helpful support, we aim to build customer trust and loyalty.
So, why exactly should you choose Dee Set for your e-fulfillment needs?
Let’s find out!
Our solutions are available for businesses of all sizes - whether you're a startup or an enterprise-level organisation, we can find a solution to scale our services according to your needs. Our infrastructure is designed to handle varying order volumes, seasonal fluctuations, and promotional spikes, ensuring consistent performance regardless of demand.
Why invest in infrastructure, personnel, and technology when you’ve got it all with Dee Set? Save yourself some time and money and leverage our established systems and expertise. We’re giving you the tools to reduce overhead costs and improve operational efficiency, so that you can move towards growth and innovation.
We continuously optimise our operations to reduce processing times, minimise errors, and improve delivery performance. This focus on efficiency translates into a better experience for your customers and stronger business results.
With a treasure trove of experience in e-commerce and logistics, our teams’ unmatched expertise and insights can assist you in optimising your fulfilment operations. With one eye on industry trends and another on innovative technological advancements, we can provide you with cutting-edge solutions. Our commitment to continuous improvement ensures that we deliver high-quality services and support to help your business thrive.
With our expertise, technology, and dedication to excellence, we ensure smooth management and distribution of online services to consumers, empowering you to succeed in the digital marketplace.
For any additional questions or to request more information, please feel free to contact us. We look forward to partnering with you and supporting your business growth!
The term e-Fulfillment refers to the entire logistics process of receiving, processing, and inventory management, through to picking, packing, shipping, and handling returns.
Our e-commerce operation can fulfil up to 10,000 unique orders per week, with the capacity to scale further as needed.
Yes, we use advanced software systems that integrate seamlessly with brand websites, taking over the process from the final click by the consumer.
We offer both generic packaging options and branded packaging options for those wanting to maintain a personalised touch with their customers.
We have contractual agreements with multiple couriers, providing you with the flexibility to use our couriers or your own preferred ones.
We manage returns efficiently through a streamlined process that ensures customer satisfaction while minimising costs for your business.
Our fully dedicated e-Commerce and warehouse support team consists of over 20 colleagues who are on call to service your operation and address any issues that may arise.
Of course! We work closely with Amazon and eBay, enabling us to sell on third-party platforms and expand your reach.
By outsourcing your e-fulfillment to Dee Set, you can benefit from our scalable, cost-effective solutions, allowing you to focus on your core business activities while we handle the logistics.
Contact us today and discover how we can support your e-fulfilment needs. Let us help your business succeed in the digital marketplace!
