• We've made eCommerce easy

    Not that we’re bragging, but as a top ten retailer on Amazon and eBay, we know a thing or two about eCommerce (okay, we are bragging a bit). With support for multi-channel fulfilment, packaging design, printing, storage, and much more, you can plug the gaps in your own process or let us handle it all.


Optimised stock flow and faster order processing

Technical Tailoring

Bespoke technical solutions

We're fast

Speed, quality and efficiency are our bread, butter and jam

7 day turnaround

Tight deadlines welcome

eCommerce fulfilment image
eCommerce brand product image

Flexible, scalable eCommerce fulfilment

Simple to setup. Easy to grow. And as your sales climb, our fulfilment service operates 7-days per week to pick, pack and process orders with 99.8% accuracy. It’s why we manage millions of B2B online retail sales per year.

Call in the A-Team

We use the tools you’ve got to make things work better. From Shopify to Magento, we have more than 15 years’ experience in working to help improve your processes, optimise shipping speeds and identify opportunities for better ROI.

Real time insights. Real improvements

We can provide as much or as little support as you need, from the back end of your website to the front door of your customer. And with our real-time client portal, you get the next best thing to a crystal ball for your operations.

Keep your promises to customers

Let us help keep your customers happy. Deliver the right products, to the right people, on-time and on-track. Our warehousing and distribution is watertight, with secure, well-lit storage and close relationships with couriers.

eCommerce retail image
eCommerce products - keep promises to your customers

Our merchandisers are within 10 miles of 97% of stores in the UK, ready to support with 365-day promotion for your brand.

Shelf-space. Positioning. Visibility. Product selection. A lot of thought and expertise goes into maximising your sales. We get it. And whether its POS installation, check and fix, auditing or range changes, we combine big brains with big data to make sure the right improvements happen. 

60,000 photos per week for client reporting

40,000 merchandising hours completed per week

Clients we work with

  • Morrisons logo
    Accessorize logo
    Lavazza Logo
    Waitrose logo
  • Claire's logo
    Kimberley Clark Logo
    RB logo
    Innocent logo
  • Sainsbury's logo
    Kelloggs logo
    GU logo
    Castrol logo
  • B&Q Logo
    Homebase logo
    Morrisons logo
    Accessorize logo


If you’re trading online, you’re engaging in eCommerce activity. 

And if you haven’t yet optimised your eCommerce fulfilment process, you’re probably losing money without even realising it. 

If you’re not losing money, you’re certainly missing out on additional revenue, which may just be the roadblock that’s halting your growth as a business. 

“How do we fix this?”, we hear you ask!

Well, fear not - our expert team of eCommerce fulfilment gurus is here to set you on the path for exponential eCommerce growth with intelligent strategy and fulfilment services

All you need to do is get in touch with us and we’ll get to work turning your eCommerce business into a real force to be reckoned with.

What are you waiting for? You can get in touch with us by clicking right here!

What is eCommerce fulfilment?

eCommerce fulfilment is what makes your online business tick. It’s the end-to-end process that takes your orders to a customer’s doorstep. It’s the process that defines your business and will either make or break your reputation. 

So you’ve got to get it right. 

You can choose to control your fulfilment activity internally, but that requires additional internal resources in the form of time, personnel, and funding, and that isn’t always readily available. 

That’s where professional order fulfilment services offer the perfect lifeline. 

With eCommerce solutions such as those on offer with the Dee Set team, you get to take all of the hassles out of the order processing pipeline. You’ll be able to outsource fulfilment to us, and we’ll take care of it from there, guaranteeing that your customers receive their orders quickly and in pristine condition. 

How do we do it? 

That’s simple. We work with you to find a bespoke solution that works best for you - we can store your inventory, process your orders, pick and pack deliveries, and arrange transport to the customer’s desired shipping destination. 

Of course, we understand that there are instances where we may not be able to take full control of the process or that there are parts that you’d prefer to action yourself, which is why we’ll always remain open to compromise and easy to contact at all times.

What do our eCommerce and order fulfilment services include?

Here at Dee Set, we go the extra mile. 

Your customers won’t settle for second-rate service, so you shouldn’t either. 

That’s why we’re always looking to work with you to find solutions, rather than around you to tick boxes.

Here are some of the benefits of the Dee Set eCommerce fulfilment service:

  • It’s flexible and scalable: Our order fulfilment for eCommerce keeps things simple. You don’t want to overcomplicate a process this pivotal to your business, so we ensure that everything from setup, scaling, and adjusting is as easy as can be. 

Our solutions grow along with your sales numbers, with a 7-days per week fulfilment service picking, packing, and processing your orders with a staggering 99.8% accuracy rate. 

Simply put, we protect your business by doing things right. 

  • We’re industry experts: Nobody likes a show-off, but there’s nothing wrong with shouting about your successes. The team eCommerce fulfilment team here at Dee Set is the best in the business, with experience using Shopify, Magento, and many more platforms that you may be utilising for your online shopping platform. 

With 15 years of experience getting things done and a position as a top 10 seller on both Amazon and eBay, you can have confidence your orders are in safe hands with Dee Set

  • Real-time insights help you to make real improvements: Without reflection, you’ll never improve. That’s why our client portal gives you all of the statistics and insights you might need to change your action plan and identify your next big move. 
  • Our promise to you: As your eCommerce fulfilment partner, we’re an extension of your team, which means we need to treat your customers like they’re our own.

And that’s exactly what we’ll do.

We’ll put our blood, sweat, and tears into ensuring that the right customers recieve the right orders at the right time, all tracked in our client portal. 

With watertight warehousing and distribution protocols, we make sure that every order is treated with care, with nothing slipping through the cracks. 

Trust the experts

You’re experts in creating the perfect products for your customers.

We’re experts in making sure your orders go off without a hitch.

Together, it’s a match made in efficiency. 

We could bore you with lines about our efficiency, talk about our bespoke solutions, show you how fast we are, or wow you with our ability to meet even the tightest deadlines, but that’s not who we are. 

Instead, we think the proof is in the pudding. That means the best way to feel the benefits of working with our team of eCommerce fulfilment professionals is by getting in touch and starting to work together

We’re confident that you’ll start to feel the benefits almost instantly, and you’ll be wondering how you ever managed to operate without order fulfilment services taking control of that pesky processing stage. 

And our support for your business doesn’t end with fulfilment, either. There’s so much more that we can offer to you and your business, expanding your presence both online and in stores, and helping you to dominate in every market that you enter. 

Check out our quick rundown of the other services that we offer below for a quick insight into how you could combine our services to boost your business operations across the board. 

Bespoke ecommerce solutions
dee set employees sorting products into the right categories

Here’s how Dee Set can help you beyond professional fulfilment services

We’re not just eCommerce fulfilment providers. We provide insights and solutions for every aspect of your business to help you enhance and expand your business as efficiently as possible. 

It’s a tough job, but somebody’s got to do it. 

Offering businesses bespoke solutions in every area of their data-led operations, from merchandising and FDSUs to fulfilment and analysis is no easy task, but it’s one that we thrive off of. And when we achieve brand-defining success, it makes everything worthwhile. 

Thanks to our success in our specialist areas, we’ve been fortunate enough to grow rapidly, giving us the capacity to help more and more companies to alter their path and reach their goals. 

Our huge merchandising team covers the entirety of the UK, with specialists within 10 miles of 97% of stores in the UK - this means we can reach you quickly and start to gather data, analyse, and revolutionise sooner rather than later. 

But how does this translate into success for your business? 

Check out the intros to each of our services below to learn more about how our solutions can help you and how you can combine multiple services to achieve maximum success. 

Actionable data is our speciality 

Even though a huge portion of consumer behaviour now takes place online, there are still huge opportunities to gather data in stores. By reviewing the numerous touchpoints the consumers have with products in stores, we can start to formulate data that speaks to the impact of shelf displays and promotional materials on the shop floors.

Essentially, you have the chance to see what is working and what isn’t, all through the medium of easy-to-interpret data. 

When you’re dealing with product design and promotion ROI, guesswork simply won’t do. You need cold, hard facts that show whether a product is performing on the shelves, as well as images of the displays so that you can assess opportunities for improvement in those instances where results are less than ideal.

At Dee Set, we only work with the highest quality data, and we rely on trusted sources to deliver the best analytics data to our client's brands. Data is frequently improved by multi-step processes that check and validate these numbers against reputable sources, giving our clients absolute confidence in the performance of their on-shelf products.

Field marketing, driven by data

Finding incredible solutions for consumer goods is our bread and butter. We're an award-winning field marketing agency, and we take pride in our ability to assist businesses in boosting their in-store efficiency using reliable data and insights.

We go above and beyond for our clients, providing data that actually changes things. With over 3 billion units collected directly from EPOS, our industry-leading Image Recognition software, and the option to add your own resources, our retail analytics provide companies with precise data that can be tracked in real-time.

We at Dee Set believe that there is power in numbers, but what good is data without the brains to properly evaluate and apply it? We take great satisfaction in our people-powered approach to analytics, which is carried out by the biggest field marketing team in the UK, which is powered by 4000 individuals and is continuously looking for new members to help further our growth.

Since we have the capacity to serve 97% of the nation's stores, we can provide a multifaceted service faster than anybody else, utilising data and insights from a variety of in-person and online sources to reach conclusions quickly and determine the best course of action.

Expert merchandising strategy at your fingertips

At Dee Set, we know what it takes to get your products standing out from the crowd.

The secret to achieving this is a creative retail merchandising strategy, which, put simply, focuses on positioning products in your store in a way that appeals to both consumers and brands. It's also essential to confirm that any action we take works alongside your other activity. Without collaboration, there's no chance you'll be able to achieve the best results for your business. 

The phrase "retail merchandising" refers to everything we do, including how products appear on shelves, how they are positioned within the stores, how directional signage is used, and how brands can plan tactical product deployments that lead to more sales. It's a complicated business, but it's what we do best. 

Image Recognition software informs our decisions

Concerns on behalf of consumers and brands start to increase when shelves appear empty and stores seem to be understocked. This is understandable because this is the physical manifestation of how the industry's regular revenue sources are essentially evaporating.

However, through the use of intelligent data and image recognition software we think businesses may now be able to get back on track and monitor their performance in stores more accurately.

Reapp Performance can identify when a crucial SKU is missing from its location in a store, helpfully alerting the crew to replenish stock or arrange another order of the product. These machines can learn more complicated algorithms as our systems get increasingly more intelligent, gathering data from trend research and client bases to prevent shortages and ensure that business is booming. 

The more we utilise this technology, the better it's going to be for your business.

FSDUs optimised for maximum ROI

Free-standing display units, which are units independent of the shelves and only show one brand's products, are excellent marketing tools that provide your company considerably more control over how specific items are promoted to a target audience.

Everyone has seen an FSDU, and more importantly, the majority of us are convinced to make purchase decisions due to their presence in the shops.

FSDUs are normally made of cardboard, and ours are 100% recyclable, incredibly simple to put together, and available in a variety of styles to make sure you have everything you need to display your goods with maximum effectiveness.

Inside the stores, FSDUs can be found all over the place, each one strategically placed to attract the attention of your audience at the ideal moment. 

You may decide to place your FSDU in the aisle that is appropriate for your product; this will put you in front of customers with high intent who are already browsing for items that are similar to yours. Alternatively, you could choose to place your products in POS displays beside the tills, where you can capitalise on impulse shopping at the moment of the transaction. 

It's these small decisions that can make the biggest difference to your business, and we're here to ensure that you're making the right choices every time.

Get in touch with the Dee Set team today to talk about the problems you’re facing and the ways that our solutions could be the key to overcoming them and achieving monumental success for your business!

Dee Set Logistics Ltd/Dee Set Confectionery Ltd, trading as Dee Set, registered in England, Scotland and Wales. Registered No: SC208421/04297287.Vat No: 896110414.